Privacy Policy – justbro.in

Last Updated: 5 October 2026

Welcome to JustBro (“JustBro”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information of our customers, members, community partners, sales persons, and visitors to our website.

This Privacy Policy explains how JustBro collects, uses, stores, and protects your information when you visit justbro.in, register as a member, purchase products, participate in our membership and reward programs, use healthcare-related services, or communicate with us.

1. Information We Collect

We may collect information including:

* Full name
* Mobile number
* Email address
* Address, city, state and PIN code
* Membership information
* Referral or sales-person information
* Product and order details
* Payment and transaction information
* Points, vouchers, rewards and joining-target information
* Information provided when contacting customer support
* Information required for healthcare or doctor consultation services, where applicable

We only collect information that is reasonably necessary for providing our services and managing your membership.

2. How We Use Your Information

We may use your information to:

* Create and manage your JustBro membership
* Process membership registrations and payments
* Provide gift vouchers, rewards, points and other eligible benefits
* Process product orders and deliveries
* Manage referrals and sales-person activities
* Track eligible joining targets and rewards
* Facilitate health tests, doctor consultations and related services
* Provide customer support
* Send transaction and membership-related notifications
* Send promotional communications where permitted
* Improve our website, products and services
* Detect fraud, misuse or unauthorized activity
* Comply with applicable laws and legal requirements

3. Membership, Rewards and Referral Information

If you participate in the JustBro membership or community partner program, we may maintain records relating to:

* Membership status
* Membership amount
* Gift vouchers
* Referral details
* Joining targets
* Points or rewards
* Cash incentives or other eligible benefits
* Sales-person or community-partner information

Rewards and benefits are subject to the applicable JustBro membership terms, eligibility requirements and program rules.

4. Healthcare Information

JustBro may facilitate healthcare-related services, including health tests, doctor consultations, Ayurvedic services or medicines through its associated/service platforms.

Where health-related information is collected, it will be used only for purposes connected with providing, coordinating, or improving the relevant healthcare service, subject to applicable law.

We take reasonable measures to protect health-related information from unauthorized access or disclosure.

5. Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

JustBro does not intend to store complete debit-card, credit-card, UPI PIN, banking passwords or other highly sensitive payment credentials on its own servers.

Payment information may be processed directly by the relevant payment service provider according to its privacy policy and security practices.

6. Sharing of Information

We may share necessary information with trusted service providers and partners where required to operate our business, including:

* Payment gateway providers
* Product suppliers and manufacturers
* Delivery and logistics partners
* Healthcare and diagnostic service providers
* Doctor/consultation service providers
* Website, hosting and technology providers
* Customer-support providers
* Government authorities or law-enforcement agencies where legally required

We do not sell or rent your personal information to third parties.

7. WhatsApp, Phone and Email Communications

We may contact members and customers through phone calls, WhatsApp, SMS or email regarding:

* Membership registration
* Payment confirmation
* Orders
* Rewards and vouchers
* Referral activity
* Health services
* Customer support
* Important changes to our services

Promotional communications may be sent where permitted by applicable law. You may request to stop promotional communications.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

* Keep the website functioning properly
* Remember preferences
* Understand website traffic
* Improve website performance
* Measure marketing and advertising performance
* Improve user experience

You may control cookies through your browser settings.

9. Third-Party Services and Links

Our website may contain links to third-party services, platforms, payment providers, healthcare services or associated websites.

Third-party websites operate under their own privacy policies. JustBro is not responsible for the privacy practices of third-party websites that we do not control.

10. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

* Provide our services
* Maintain membership and transaction records
* Process rewards and benefits
* Resolve complaints or disputes
* Prevent fraud or misuse
* Meet accounting, legal and regulatory obligations

When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

* Request access to your personal information
* Request correction of inaccurate information
* Request deletion where legally permitted
* Withdraw consent where applicable
* Opt out of promotional communications
* Ask questions about how your information is being used

Requests may be submitted using the contact details provided below.

13. Children’s Privacy

Our services are not intentionally designed to collect personal information from children without appropriate consent.

If we become aware that personal information has been collected in violation of applicable law, we will take reasonable steps to address the situation.

14. Changes to This Privacy Policy

JustBro may update this Privacy Policy from time to time due to changes in our services, technology, business practices or applicable laws.

The updated Privacy Policy will be published on this page with a revised Last Updated date.

15. Contact Us

For questions, concerns or requests regarding this Privacy Policy, please contact:

JustBro

Website: justbro.in
Email: info@justbro.in
Helpline: +91 62396 23215